Return, Refund & Cancellation Policy

At MY SMB HUB, we are committed to delivering high-quality website development and digital marketing services that meet your business needs and exceed expectations. Our team works diligently to ensure that each project is executed with the highest standards of professionalism and expertise.

Due to the nature of our services, which involve customized solutions tailored specifically for each client, we do not offer refunds or returns on any of our website development, design, or digital marketing services. Once a project or service has commenced, the time, resources, and expertise dedicated cannot be reversed or refunded.

Key Points:

No Refunds

Payments made for website development, design, digital marketing, SEO, content creation, or any other service are non-refundable. This applies to both upfront payments and any staged payments agreed upon in the contract.

Service Cancellation

If you wish to cancel a service, you may do so by providing written notice. Please note that any fees paid up until the cancellation date are non-refundable. You may be responsible for any work already completed, as outlined in the service agreement.

Project Revisions

We understand that adjustments may be necessary as the project progresses. To accommodate this, our contracts often include a specified number of revisions or iterations. Any requests for additional changes outside of the agreed-upon scope may incur additional fees.

Scope of Work

Before the commencement of any project, a clear and detailed scope of work is provided and agreed upon by both parties. Any changes to the initial agreement may require a renegotiation of costs and timelines.

Exceptions

In the unlikely event that MY SMB HUB fails to deliver the agreed-upon services as per the contract, we are open to discussing solutions to address your concerns. Our goal is to ensure your satisfaction, and we are committed to working together to resolve any issues that may arise.

We highly encourage you to carefully review the project scope, deliverables, and timelines outlined in your contract before proceeding with any service. Should you have any questions or concerns, please feel free to contact us.

Thank you for choosing MY SMB HUB as your trusted partner in website development and digital marketing.

Contact Information

For any inquiries regarding our policies, please contact us at:
Email: info@marketplace.mysmbhub.com